Hello! How can we help you?

Here you can find answers to the most popular questions or submit your personal question

Contact Us

Choose your topic

Frequently Asked Questions

A cloud based cryptocurrency trading automation platform, PointC makes trading easy. The crypto trading bots can be used, or you can copy the success of other traders or design your own. It offers 24/7 trading, the ability to manage multiple exchange accounts in one app, and no need to switch between exchanges.

Fast, emotion-free, 24/7, strategy testing, time-saving.

Bybit, BINANCE, TradingView, Kucoin, Kraken, Bitget, OKX, Gate.

Only on exchanges with an API! Trade safely where allowed and make the most of every market opportunity!

Yes, PointC is designed with security in mind. All connections to exchanges are made through encrypted API keys with no withdrawal rights, so your funds remain safely on the exchange. We follow industry best practices to ensure your data and trading remain protected.

Yes, we provide a free trial so you can explore our platform before making any commitments. It allows you to test the features, set up trading strategies, and see how our bots perform in real conditions.

You can reach our support team through live chat, email, or the help center. We also provide step-by-step guides, tutorials, and a knowledge base to help you start quickly and solve common issues.

Some of the most common mistakes include setting unrealistic profit expectations, using aggressive strategies without proper risk management, and not monitoring the market regularly. We recommend starting small, testing your strategy, and always managing risk to avoid unnecessary losses.